How to synchronize my BlackBerry with my Desktop Computer (Microsoft Windows)

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January 28, 2007 at 1:56 pm · Filed under Howtos, Software

BlackBerry Pearl

Note: If you have a Mac OS X / Macintosh machine you should take a look to How to synchronize my BlackBerry with my Desktop Computer (Mac OS X).

Synchronizing your BlackBerry with your desktop computer is a must! It just works incredibly fine and is easy going to set up. This article is meant to help you to get this working. If you have already set it up and you think it is fine you can just skip this article. But if you are not sure your setting is correct - but it is working actually - you should keep reading and check whether you have set it up right.

We wil cover the following parts of your BlackBerry and desktop application for synchronization:

Address Book
Calendar
MemoPad
Tasks

Please keep in mind that we are not covering the synchronization of E-Mails in this article. We will do so later I guess. The setup that is used for this presention is as followed:

BlackBerry Enterprise Applications:
Save Money with phone cards
GTD for BlackBerry
Professional Tasks
Zip & Unzip files
Track billable time
Develop habits
more…

BlackBerry Pearl (BlackBerry OS 4.2 from HKCSL)
BlackBerry Desktop Manager 4.2.0.14
Microsoft Windows XP Professional Desktop Computer
Microsoft Office Outlook 2007 Enterprise Edition

You can use this procedure for your setup as well. E.g. you are using another BlackBerry model (72xx, 87xx or 71xx) the setup is the nearly the same. To get your computer’s data synchronized with your BlackBerry and vice versa proceed as followed:

Be sure you have the BlackBerry Desktop Software installed on your desktop computer already.
Start the BlackBerry Desktop Manager.
Connect your BlackBerry with your computer via USB.
Click on Synchronize.
Activate the Synchronize organizer data checkbox.
Click on the Configuration tab and click on the Configure synch… button.
Select all data checkboxes you want your BlackBerry being synchronized to.
By selecting the data you have to select the program that stores your data on your desktop computer. As I am using Outlook from Microsoft I have selected this program. But you can select another one as well. It just depends on the program you are running.
That’s it. Now go back and you can select the Synchronize now button at the synchronize dialog.
If you want your BlackBerry being synchronized every time you connect it to your desktop computer you better select Synchronize the items selected above… checkbox.

Hint: The program on the right - NextAction! - is compatible with PocketMac and therefor with all applications PocketMac can synchronize your BlackBerry with. It is world’s best GTD application for BlackBerry® Wireless Handhelds!

Looking for more howtos? Check out Category:Howtos

Anthony Chappell said,

May 13, 2007 @ 12:28 pm

Question:

When I try to configure my desktop software to synch with my desktop outlook, the desktop software looks for an outlook exchange server. I only have outlook on my desktop. I am therefore not allowed by the software to go on any further with configuration of the synch process. How do I get the BB Desktop software to look for MS Outlook on my stand alone computer? I am using MS Outlook 2003.

Sincerely,

AB Chappell

k said,

May 13, 2007 @ 12:45 pm

Sure you can also use your desktop Outlook. I am using that too

In Step 7 you can see the Outlook configuration and by clicking on the “Choose…” button you can configure that for your address book, calendar, memopad and tasks. A window pops up and you just select “Microsoft Outlook” and click “OK”. That’s everything you need to do. Of course, you should do that for all four handheld applications.

If I remember right, the BlackBerry Desktop Manager asked before installation (which is some months ago) if I am on a BlackBerry Enterprise Server or not. So I chose “No”. If you did choose “Yes”, there might be no option for a desktop Outlook. So I recommend to deinstall and reinstall the BlackBerry desktop software and choose the right setting at installation

ali bullock said,

May 22, 2007 @ 9:53 am

What a great tutorial - Worked like a dream and has made the set up of my Pearl easier than any other phone. Great works and many thanks.

BlackBerryInsight » How to synchronize my BlackBerry with my Desktop Computer (Mac OS X) said,

July 18, 2007 @ 1:38 pm

[...] Note: If you have a Microsoft Windows (XP / Vista / whatever) machine you should take a look to How to synchronize my BlackBerry with my Desktop Computer (Microsoft Windows). [...]

Outlook 2007 sync issues? - BlackBerryForums.com : Your Number One BlackBerry Community said,

August 2, 2007 @ 4:54 am

[...] Today, 03:54 PM Have you followed the steps similar to these? BlackBerryInsight » How to synchronize my BlackBerry with my Desktop Computer (Microsoft Windows) [...]

Sarah K said,

August 3, 2007 @ 9:46 am

I have my blackberry synchronized, but items inputted into my blackberry calendar will not synchronize into my outlook calendar. However, if I have inputted it on my outlook calendar on my desktop, it will synchronize and appear on my blackberry ?? I’ve checked all my parameters? Any ideas ?

Lynn K said,

August 7, 2007 @ 5:10 am

I want to synchronize with Windows Calendar and Windows Contacts which are in Windows Vista, but I don’t get that choice when I am configuring my synchronization. Do you know how I can do that?

Nora said,

August 8, 2007 @ 4:49 am

When I hit synchronize, it goes through all the data transfer and then I get an error msg. telling me “opnmsg store failed”. Can someone tell me what’s wrong?

phonebook - Everything iPhone said,

August 13, 2007 @ 8:29 am

[...] Originally Posted by in the flesh I am using a PC, Windows XP HE, and I’m not using any sync software well, you should use software, since there is no way to get your contacts from your blackberry directly to your iphone (unless you want to enter them by hand). your blackberry should have come with a cd with software on it. see this site (i just googled "blackberry windows xp" to find it) for step-by-step instructions. you need to sync your blackberry contacts to outlook on your pc. then you can set up your iphone to pull your contacts from outlook when you sync it via itunes. __________________ http://www.macgirl.netVaja Retro Pouch case for iPhone review just posted! Other recent reviews: Brando Ultra-Clear Screen Protector for iPhone Belkin Slim-Fit iPhone case [...]

Jimmy said,

August 17, 2007 @ 12:46 pm

I want to synchronize my Blackberry the same as Lynn K (to Windows Calendar and Windows Contacts which are in Windows Vista). Is this possible?

Thanks…James

S4BB Limited » Press Release: NextAction! 2.0 Falcon has been released said,

August 20, 2007 @ 8:16 am

[...] BlackBerry - Desktop Synchronization (Windows) [...]

Ron said,

August 20, 2007 @ 4:31 pm

Any answers on synching with windows mail and windows calendar?

GTD with your BlackBerry and NextAction! said,

August 21, 2007 @ 1:07 am

[...] BlackBerry - Desktop Synchronization (Windows) [...]

Newbie in Canada. said,

August 23, 2007 @ 4:36 am

Thank you. It was right on the money.

Kolz Blog » Blog Archive » GTD with your BlackBerry and NextAction! said,

August 26, 2007 @ 5:10 am

[...] BlackBerry - Desktop Synchronization (Windows) By setting this up all of your tasks in NextAction! can be synchronized to your installation of Microsoft Outlook, Lotus Notes, Act!, Novell Groupwise, iCal, Entourage, etc. If you’re looking for a way to overcome some of the limitations of the BlackBerry for processing the GTD system, check out NextActions!. Tags: GTD, PDA, BlackBerry Advertisement: Make Money with Chitika eMiniMalls Cost Per Click Advertising for your Blog Share This [...]

tracey said,

August 27, 2007 @ 5:12 am

I just bought a new laptop with Vista, and my blackberry pearl sync choices does not offer the calendar and contact info as an option when setting up. I set it up on my previous computer (xp- outlook) with no problems. Is there a patch for the new Vista calendar, ect (which is suppose to be replacing outlook?)

JESUS CASTANEDO said,

August 31, 2007 @ 1:43 am

HELP FOR SYNCHRONIZATION VISTA WITH BB PEARL, ANY IDEAS.

THANKS

Adrian Cervantes said,

August 31, 2007 @ 4:13 am

Can you sync a blackberry 8700g with windows calendar and windows contacts? (this is Vista).

Geoff Tucker said,

August 31, 2007 @ 7:56 am

I have a new BB Pearl from t-Mobile, running Vista and Outlook 2007 on a new PC. I have installed the Desktop Software from the CD that came with the phone, and downloaded the latest version from BB’s site. When I tried to perform the sync process, I get an “unknown error reported” error and the software shuts down.

T-Mobile says that the Desktop Software doesn’t support Outlook 2007 but I’m seeing other postings by people saying they use it and it works.

Does anyone have suggestions on how to fix this?

Thanks.

k said,

August 31, 2007 @ 8:24 am

The screenshots above were made with Outlook 2007 but on a Microsoft Windows XP SP2 machine. Therefor, I assume it is Vista that is causing the error. Unfortunately, I don’t have Vista running by now and cannot test it.

So if any of the other readers got the BlackBerry synchronization working with Vista we would really appreciate some info

Jason Cole said,

September 15, 2007 @ 12:50 am

I have the same problem as Sarah K (#6). Any help?

I have my blackberry 8830 synchronized, but items inputted into my blackberry calendar will not synchronize into my outlook calendar. However, if I have inputted it on my outlook calendar on my desktop, it will synchronize and appear on my blackberry ?? I’ve checked all my parameters? Any ideas ?

Ryan said,

September 16, 2007 @ 6:15 pm

If you guys want to upload windows contacts into your blackberry, try this:

1. Select all the contacts.
2. Go to Export near the top of the window.
3. Export as a CSV file. (Make sure all boxes are checked)
4. Use Blackberry Desktop Manager to synchronize “ASCII importer/exporter”
5. Sync, WEE!

Jaime said,

September 24, 2007 @ 9:36 pm

I’m having problems synchronizing my Blackberry because I’m lacking the RIM Composite…at least that what Vista says. Any ideas how to get around it or where to get the RIM Composite (I guess its a driver)/
Thanx

Joe G said,

September 27, 2007 @ 4:56 am

i have a pre paid blackberry and i bought a couple ringtones from the computer and i cant get them into my phone does any 1 no how??? also i wanna no how to put pictures from my computer to my blackberry??? some one please get back with me about this

W.W. said,

October 3, 2007 @ 12:48 pm

Thanks so much for the sync instructions for outlook. These instructions were neither obvious nor easy to find in any of Verizon’s or Blackberry support literature.

an exasperated, but now relieved Verizon customer

Dayvid said,

October 6, 2007 @ 7:09 am

When I want to load applications, it tells me there are none to load. Doesn’t Vista Windows Calendar work with my BB 8703e? I don’t use Outlook because I don’t need the frills. But would like to sync my calendar.

Robin Carpenter said,

October 11, 2007 @ 11:19 pm

hi, I bought and downloaded wallpaper megaplex software into my blackberry 8300 curve and the problem is when I browsered the wallpapers and picked those wallpapers to press “save Image” on the left menu which is not there nothing..I had have a hard time looking for press and save those wallpapers into my bb curve..I never get them save on my bb curve. Pls help me to reslove this issue. thank you

vikash kumar singh said,

October 19, 2007 @ 7:36 pm

Dear

Blackberry 8300 is good

Vikash

austin said,

October 27, 2007 @ 7:52 am

where can i down load this program i need it to change my peral color i think?????

BlackBerryInsight » ColorPearl, SoftReset and AutoLock said,

October 27, 2007 @ 10:03 am

[...] Austin asked: “Where can i down load this program i need it to change my peral color i think?” [...]

kara said,

November 5, 2007 @ 3:12 pm

can you please tell me how to automatically synchronize my outlook calendar with my blackberry calendar. At the moment I have to connect to my computer to update my calendar but I was told that any changes made would happen automatically.

Sarathy said,

November 7, 2007 @ 12:39 pm

Hi,

I’m trying to pair my BB Pearl with the Desktop manager installed in my laptop using bluetooth.But i’m not able to connect them using bluetooth which is possible when i use a USB cable..
If anyone has any idea huv to do it..pls share with me..

Thanks
Sarathy

Chuck said,

November 8, 2007 @ 12:53 am

Can anyone help me. I have a Mac at home and a PC at work can I use PocketMac and Desktop Manager to Sync my Blackberry in both places?

k said,

November 8, 2007 @ 8:36 am

Yes you can Chuck.

Just set it up for Windows like described in here and for Mac OS X like described here.

Mike said,

November 14, 2007 @ 11:10 am

I have my pim set for my outlook but when I sync the blackberry it says there are no folders set up in outlook?

Frustrated Ben said,

November 18, 2007 @ 9:57 am

Any ideas on how to sync BB Pearl to MS Office 2007 running Vista? Same issues as the users #16, #17, and #19 above.

Darlene said,

November 20, 2007 @ 8:33 am

I am also trying to sync my new blackberry pearl with Windows Vista Calendar. Is this possible? (The guy I bought it from said it was, but now tech support says it is not!) (same as #10, #12 and #16)

Linda said,

November 24, 2007 @ 9:41 am

I opened an Enterprise account today for my BB 8700c. I was assured that I could set up my personal emails and sync with Outlook 2007 (on XPsp2) and that my business email would have to be set up by the company administrator. OK, how the heck do I sync with Outlook 2007? When I “Configure PIM” the chosen application is Outlook. When I hit OK, I get a message “The file or database name associated with MS Outlook is missing, invalid, or points to a file of zero length. Use the Browse button to locate the file or database…” OK. Well, the Folder Name box for browsing for the file is grayed out. Do I have to do something in Outlook to prepare the PST folders (3) for synchronization? Help!

Child Of God said,

November 26, 2007 @ 8:46 am

The software only works for Windows XP computers? I tried to install the software on my fathers laptop but isn’t responding. What’s going on and what should I do?

saleem said,

November 27, 2007 @ 9:08 pm

my blackberry has stopped synchronising with my desktop outlook - after months of good operation. Now, it is going through the “comparison” of data on my blackberry and outlook and highlighting the changes required. but when i select “accept” i keep getting the error “Intellisync: Cannot write or update application data”.can someone help please?

isabella wade said,

November 28, 2007 @ 12:09 pm

i havent been able to get the disc load the few data on my computer, after a full minutes it quits.. i have even talk with tech support on this matter and they havent been no help at all.

isabella wade said,

November 28, 2007 @ 12:09 pm

i havent been able to get the disc load the full data on my computer, after a few minutes it quits.. i have even talk with tech support on this matter and they havent been no help at all.

isabella wade said,

November 28, 2007 @ 12:10 pm

i havent been able to get the disc load the full data on my computer, after a few minutes it quits.. i have even talk with tech support on this matter and they havent been no help at all.

Sanjay Datta said,

November 30, 2007 @ 10:48 pm

Hi,

I got this new blackberry curve and I got my work email address (exchange server) configured on it, my problem is the emails are comming to my handheld when my outlook is closed, as soon as I start outlook the email stop comming to the hand held, any suggestions to fix this.

RJ said,

December 11, 2007 @ 11:24 am

I am trying to sync my contacts from BB Pearl to an Iphone… i get the following message. Can you help:

—————————
Microsoft Outlook
—————————
Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client.
—————————
OK
—————————

Shravani said,

December 15, 2007 @ 3:27 am

This document has helped me fix my issues. Thank you.

Shravani said,

December 15, 2007 @ 3:28 am

This document has helped me fix my issues. Thank you.

Shravani said,

December 15, 2007 @ 3:28 am

This document has helped me fix my issues. Thank you.

Orantes said,

December 23, 2007 @ 1:54 am

Having great difficulty in trying to configure and syncronize. Why is it that blackberry is not compatible with Windows Vista?

Mikel said,

December 27, 2007 @ 3:57 am

I recently updated some software that required me to uninstall my Desktop Manager. When I re-installed the desktop manager I accidently clicked on Enterprise Server. Now I get about 200 emails an hour from RIM trying to connect to an Exchange Server, which I dont have.

I have uninstalled and reinstalled with enterprise but the email just wont stop. Can anyone help me out?

Mikel said,

December 27, 2007 @ 3:57 am

I have uninstalled and reinstalled without enterprise but the email just wont stop. Can anyone help me out?

John said,

December 28, 2007 @ 8:54 am

I recently got my wife a blackberry for christmas…i had her email set up and everything working within minutes. I had been using a treo, which required much more set up. So I went and got a blackberry, which I love. I have one (huge) problem. I downloaded the desktop manager, but it wont find my device…I see flashes of it trying to load it, but if continually fails. Does anyone know why this would happen? Is there any software that would conflict with desktop manager (my treo hotsync software, SQL, etc) I NEED my contacts and calendar!! any help would be great…dont want to go back to my treo!!

KIM said,

January 1, 2008 @ 8:33 am

How do you sync anything if you do not have outlook with your Vista. We just opted to stay with the basics. I have tried to set-up a yahoo account but it will not sync with that either.

Help. I am not a tech person

Dan said,

January 7, 2008 @ 5:55 am

I want to synchronize Vista with Windows Calendar & Windows Contacts. Is it possible with the Blackberry Curve?

Dan said,

January 7, 2008 @ 5:56 am

I want to synchronize Vista’s Windows Calendar & Windows Contacts. Is it possible with the Blackberry Curve?

Kate said,

January 9, 2008 @ 1:04 pm

I am trying to synchronize windows vista calendar but it is not an option during set up (confirguration). Is there a solution to this?

Jane said,

January 12, 2008 @ 9:55 am

I have been synchronizing my Blackberry without problems for a couple of years and tonight I started getting an error message: unable to complete. I printed the rim.log and it says “internal error #728. translation canceled.
What should I do? Thanks.

Anna said,

January 12, 2008 @ 1:03 pm

Just got a blackberry pearl. I use outlook (2000 - I know it’s old, but we all use Office 2000 and that is the version we have) on my desktop at work and need to synchronize calendar and contacts. loaded the desktop manager software (version 4.3), but it will not recognize outlook, only outlook express, yahoo and ASCII import export. Have tried to configure each but no luck and the software won’t let me choose anything else! another person in our office uses the blackberry world phone and it works just fine! Help!

David said,

January 13, 2008 @ 4:23 am

Hi, have any of you tried to connect and synchronize you Blackberry to the desktop application using bluetooth?
I’m able to etablish a connection between my laptop and the Blackberry but the “Configure Sync” button is greyed out. I was forced to try Bluetooth because the connection via USB does not work, looks like there is a hardware conflict

Mike said,

January 23, 2008 @ 4:15 am

This process worked great for loading my contacts, but how do I sync my emails?

Jim McFadzean said,

February 1, 2008 @ 9:16 am

I September 15, 2007 @ 12:50 am

I have the same problem as Sarah K (#6). Any help?

I have the same issue. What is the resolution?

STEVE said,

February 3, 2008 @ 12:54 am

When i try to set up my desktop to sync to my windows calendar i get three options - : ASCII Importer/Exporter : Yahoo
Help please i am mr. untech savvy !!

STEVE said,

February 3, 2008 @ 12:56 am

sorry , the third option is “none”

Deryk said,

February 4, 2008 @ 1:17 am

I too have problems syncing with Outlook I get the same three options as Steve. Please help.

Nicole said,

February 7, 2008 @ 2:05 am

I am thinking about getting the Curve…does the above directions work for the Curve? I am so unknowledgable on this so I have 1 more question, does this mean that you can see your OutLook calendar on your Curve? I heard that you cannot use Outlook with Blakcberry.
Thanks, Nic

k said,

February 7, 2008 @ 11:57 am

yes.
yes.
things you heard are wrong.

Nicole said,

February 8, 2008 @ 10:21 am

Thank you K!! I am excited to get one…now I have to figure out what service has the best coverage for me…

M. Whitney said,

February 10, 2008 @ 5:46 am

I paid cash for my Blackberry 8830, from Sprint. NO DISK CAME WITH MY BLACKBERRY….AS A MATTER OF FACT, THEY EVEN LEFT OUT THE HOME CHARGER. I noticed this missing, and went back into the store for the charger, but not realizing I was supposed to get a Desktop Manager Disk, I did not know to ask for one. I have contacted Sprint numerous times, I have gone back to the place where I bought the Blackberry, gone to Sprint stores in malls, and stand alone Sprint stores….they all tell me there is nothing they can do…and they have kept me running from one place to another for FIVE MONTHS. HOW CAN I GET A DISK CONTAINING THE DESKTOP MANAGER FOR THE 8830 BLACKBERRY???? NOT HAVING THIS DISK IS NOT ALLOWING ME TO USE MANY OF THE FEATURES I PAID TO HAVE ACCESS TO ON MY BLACKBERRY. I AM SO FRUSTRATED I AM READY TO FILE SUIT AGAINST SPRINT TO OBTAIN MY WELL DESERVED DISK. THIS IS TOTALLY HORRIBLE TREATMENT TO HAVE TO ENDURE WHEN I PAID ALMOST $500 FOR THIS PHONE.

k said,

February 11, 2008 @ 9:44 am

You can download the software at: http://na.blackberry.com/eng/services/desktop/

Jamie said,

February 12, 2008 @ 5:23 am

I’m having problems setting everything up. I recently received a new laptop at work, with Windows Vista and Windows mail. Is it possible to synch? When I called HP they said it wasn’t their problem and Blackberry might have to create a patch for me?

I really don’t know very much about computers. Can someone help me out?

Darren said,

February 13, 2008 @ 2:37 pm

I just purchased a pearl. Having troubles syncronizing it with outlook 2007. Blackberry Desktop manager 4.3.0.15 does not give me the option to select outlook 2007. It only give options for “none,outlook express, ascii, and yahoo” I’m stuck…

sakir panchbhaiya said,

February 26, 2008 @ 1:50 pm

thanks very much for the help!! now i will need to know how to get all the contacts and all that from PC to ma new blackberry!! if u can please send me the link thabks for this amazing effort!! it works very good.

Rudy said,

February 28, 2008 @ 3:07 am

All my info (contacts, tasks, etc.) synchronizes fine between Outlook XP and BlackBerry Pearl EXCEPT FOR MY CALENDAR. Please help! Any ideas?

Sam said,

March 5, 2008 @ 3:13 am

Thanks a lot,

Very helpful.

Tara S said,

March 5, 2008 @ 10:52 pm

Hello,

Used and sync’d blackberry pearl no problems for over a year and now I’m suddenly having the same problem as Sarah K (#6) with a slight change…

For some reason additional details entered into contacts on phone transfer to Outlook 2003 but not the other way around and items entered into Calendar sometimes sync but not always.

I have uninstalled software and reinstalled latest version of desktop manager but this hasn’t helped (other than to add a few birthday details from Outlook to Pearl… while missing out the additional addresses!).

Any help would be much appreciated.

Thank you

Tara

Ben said,

March 12, 2008 @ 2:04 am

I have a BB Curve 8300…trying to sync with PC and laptop both with Outlook 2007 on Windows XP sp2…if I update device and sync to either system the update syncs…when I sync to the other system the update is ignored…the only workaround I have found is to open the profile in the desktop software and disassociate then reassociate the device with Outlook…blackberry support claims that they don’t recommend syncing to more than one desktop, but I can’t be the only one…I’ve been looking for alternative desktop software…any thoughts?

Jay S said,

March 13, 2008 @ 4:07 pm

I have my Blackberry Desktop Manager running version v4.2.2.12 installed on my PC.
I would like to upgrade my Blackberry Pearl software/firmware to version v4.2.1.168 (Platform 2.3.0.82) so that i can have separate email & SMS folders, but when i connect the device to my PC and run Desktop Manager the software is not uploading to the device….?? does anyone have any ideas why i am unable to upgrade my Pearl??
thanks.
Jamie

James said,

April 1, 2008 @ 2:26 am

The blackberry device manager (Ver. 4.3.0.17) will not let me select Microsoft Outlook to sync my contacts or calendar with my blackberry curve. It is simply not a choice.

For my calender, I can onyl pick from None, ASCII Importer/Exporter, or Yahoo. For address book, I am able to select outlook express. But I am never permitted to select Microsoft Outlook. I am not connected to an exchange server, everything is stored in my outlook.pst file, I have a profile setup in outlook, and I can’t for the life of me figure out what the problem is.

Again, the BB Device manager is Ver. 4.3.0.17. I am not getting any results through google or yahoo, or any forums. I am running Office and Outlook XP 2003. I use Microsoft Outlook daily for e-mail, calendar, and contacts, so I know the application is available on my machine and does work. Anyone, please advise.

James said,

April 1, 2008 @ 3:22 am

Here is the solution to the problem I have been experiencing. http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15090&sliceId=SAL_Public&command=show&forward=nonthreadedKC&kcId=KB15090.

Problem

After installing BlackBerry Desktop Manager 4.3, Microsoft® Outlook® is missing from the Available desktop applications list.

———————————————————————-

Cause

The msoutlookconnector.fil component of the synchronization tool was not registered successfully.

———————————————————————-

Resolution

To resolve this issue, complete the following steps:

Make sure that Microsoft Outlook is installed on the computer by checking the list of installed programs. To determine whether the Microsoft Outlook version is bundled with Microsoft Office, refer to the Microsoft web site http://office.microsoft.com.

Register the msoutlookconnector.fil by following these steps:
1. Open the command prompt and navigate to C:\Program Files\Research In Motion\BlackBerry\IS71 Connectors\MS Outlook Connector
2. In a command prompt, type regsvr32 MsOutlookConnector.fil
3. If the registration is successful, the following message displays:
DllRegisterServer in msoutlookconnector.fil succeeded
4. Close BlackBerry Desktop Manager and perform the synchronization process again.

James said,

April 1, 2008 @ 3:23 am

Here is the solution to the problem I have been experiencing. http://www.blackberry.com/btsc/dynamickc.do?externalId=KB15090&sliceId=SAL_Public&command=show&forward=nonthreadedKC&kcId=KB15090.

Problem

After installing BlackBerry Desktop Manager 4.3, Microsoft Outlook is missing from the Available desktop applications list.

Cause

The msoutlookconnector.fil component of the synchronization tool was not registered successfully.

Resolution

To resolve this issue, complete the following steps:

John B said,

April 14, 2008 @ 1:53 am

Thanks for this tutorial. A GREAT step by step guide. It would be a good idea for Blackberry to include this information in their guide “Find your way while others lose theirs”.

Their guides were far less helpful than this web page. WELL DONE!!

Hello New to BB's and a few ?'s - BlackBerryForums.com : Your Number One BlackBerry Community said,

April 16, 2008 @ 1:25 pm

[...] 12:25 AM BlackBerryInsight ? How to synchronize my BlackBerry with my Desktop Computer (Microsoft Windows) this really helped me out, and thanks to all who answered my [...]

Karl said,

April 20, 2008 @ 5:05 pm

Can’t Configure Synch

When I click on “Microsoft Outlook” in Blackberry Desktop Software–>Synchronize–>Configuration–>Configure Synch–>Choose Application, there is an error message saying that the file or database name associated w/ MS Outlook is missing, invalid, or of zero length, and suggests I find the correct file in “Browse”. However, I can’t change the folder in the Browse function from the “Personal Folders” that is in the folder of my name on the desktop. This folder has no info in it and isn’t the folder that Outlook stores data in. Also, when I click “Help” in the Blueberry desktop software, it says that the Help function in the Blueberry software was created in Windows Help format, which isn’t supported on Vista, which I’m using. I have Outlook 2003. Any suggestions?

fernando said,

April 23, 2008 @ 10:57 pm

Why the option “reconcile message” in the synchronize option is disable

Pat finds BlackBerry users rude | BlackBerryInsight said,

May 5, 2008 @ 8:50 am

[...] your BlackBerry with your desktop or enterprise applications. We already have Mac OS X and Windows synchronization howtos available for [...]

Robert Hultgren said,

May 10, 2008 @ 9:32 am

can someone tell me all of the choice’s for the device configuration address book or better yet if I have palm os for my contacts will that sync?

Mike said,

May 12, 2008 @ 3:02 pm

I have made some changes on outlook with regard to business adresses and birthdays. When i sync my blackberry it first brings up conflicts. then it asks me if i accept the changes made. Which I accept. Then it comes up with a message “unable to write or update application data” anyone know what to do here as it wont accept any other changes now.

Russ Hollifield said,

May 16, 2008 @ 4:11 pm

I’m trying to sync my 8310 using the stock Windows Calendar (Vista home premium). The app doesn’t show up as an option when I configure my calendar sync in BB Desktop software. Any help would be HUGE. Feel free to email directly or in this forum. Thanks!!

funmi said,

May 18, 2008 @ 1:23 pm

thanks for the step-by-step instructions, they were extremely helpful!

Gary said,

May 27, 2008 @ 12:07 pm

I have my BB synching with my exchange server ALREADY. Does that mean I don t have to mess with the syc set up?

Priaesta said,

May 30, 2008 @ 9:00 am

I couldn’t configure the blackberry to sync with lotus notes calendar. When I click on the synchronization option, the lotus notes option is not enabled and I can’t select this option. It used to work in my old computer…in the new computer I’m not able to select the lotus notes option. I don’t have BES option, I’m just trying to simply sync my lotus notes with blackberry using USB cable. I tried to install with BES and BIS option too…not able to fix the issue

Lew said,

June 9, 2008 @ 2:05 am

I am having the same problem as post #71

Oulook is not an option for syncing

Where do I find the answer to yhat posy?

Lew said,

June 9, 2008 @ 2:05 am

I am having the same problem as post #71

Oulook is not an option for syncing

Where do I find the answer to yhat post?

blackberry outlook calendar synchronisation said,

June 12, 2008 @ 8:02 am

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June 19, 2008 @ 11:30 am

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jg said,

June 20, 2008 @ 10:21 am

Is it possible (possibly by the purchase of 3rd party software) to configure my PC / blackberry to automatically sync every N minutes [or even continously?]

I believe on Windows Mobile devices they use “Active Sync”. As soon as you add a task in PC outlook, *poof* it appears in your mobile outlook.

This would be the optimal solution, but I’d be happy for silent synchronization every N minutes.

right now I have a windows scheduled task that launches Desktop Manager every 15 minutes, and I click Synchronize Now. Can I patent this solution?

WTJ said,

June 21, 2008 @ 5:47 am

I am a newby. Just got the Curve from Verizon. My company uses Lotus Notes, and is using Good Messaging for pushing emails. My curve is syncing perfectly with the Lotus Notes emails and calendar, but I like to use Outlooks calendar. Can I sync with Lotus Notes (company making me) and also have it sync with Outlook’s calendar.

Jonathan said,

June 21, 2008 @ 8:50 pm

Hi
I do not have Outlook on my PC. Instead I have MS Calendar. Can I synchronise my Blackberry with this? If so How?
Thanks

geri said,

July 2, 2008 @ 4:53 am

How do I get the Blackberry to download ALL the contact lists?? I have 3 seperate contacts/adress books but it’s only synching & downloading with the first (primary) list.

Darron said,

July 3, 2008 @ 11:49 pm

Help!!! cannot sync with windows calendar, please someone help!

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